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FG directs airlines to refund complete airfares to passengers after two-hour delay - Printable Version +- Forums (http://contripeople.com) +-- Forum: General Discussion (http://contripeople.com/forumdisplay.php?fid=5) +--- Forum: Market Place (http://contripeople.com/forumdisplay.php?fid=77) +--- Thread: FG directs airlines to refund complete airfares to passengers after two-hour delay (/showthread.php?tid=47654) |
FG directs airlines to refund complete airfares to passengers after two-hour delay - Edoman - 07-08-2021 FG directs airlines to refund complete airfares to passengers after two-hour delay Airline operators in the country have been directed by the federal government to refund the full cost of travel tickets to passengers after a two-hour delay. Minister of Aviation, Hadi Sirika who gave the directive at the weekly State House briefing in Aso Villa, Abuja on Thursday July 8, also read some of the rights of aviation passengers at the briefing. Sirika urged passengers to demand their rights whenever they are being trampled upon by airlines. He said; Quote: “On domestic flights, delay beyond one hour, carrier should provide refreshment, and one telephone call, or one SMS, or one e-mail. They should send you an SMS or email or call you to say, ‘I am sorry, I am delaying for one hour’. The Minister who further revealed that same rules apply for international flights, added that his ministry has started sanctioning some airlines who default on consumer rights. |