Our 2020 plans, by Dana, Emirates Airlines

[Edoman]

Our 2020 plans, by Dana, Emirates Airlines
January 21, 2020
 
in Aviation, Issues

 0

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Dana Air said it is working hard to hit a 7.2 million passenger mark by the first quarter of this year and hopes to grow its fleet size to nine aircraft.

Spokesman of the airline, Kingsley Ezenwa,  disclosed this in an interview in Lagos.

He said the carrier was consolidating on its business plan to deliver on the promise.

Ezenwa said: “ We have been here for the past 11 years doing what we know how to do best passionately and persistently. With a fleet size which we hope to grow to nine aircraft, our target is to hit about 7.2m flown passengers by the first quarter of 2020.  We are orderly and we like to take one step at a time. We are consolidating while sticking to our strategic fleet and route expansion plan.’’

Dana Air last year won the Most Stable Airline in Nigeria award organised by  Air Transport Quarterly  Magazine.

The Editor-in-Chief, Air Transport Quarterly Magazine, Supo Atobatele, said the award was in honour of some of the industry’s finest individuals and corporate bodies whose penchant for hard work, innovation and capacity building  has not only greatly improved the business of air transport but enhanced safety of the air space.

According to him, Dana Air bagged the award as a result of her consistency and stable operations offering safe and reliable air transport in the past few years.

Ezenwa said: “ The reward for hard work is more work. There is no better way to end the year 2019 than a recognition like this.’’

He dedicated the award to the airline’s customers for their loyalty and support for the last 11 years and reassured them of the airline’s commitment to continue providing safe, comfortable, on time and reliable air transport.

Meanwhile, Middle East Carrier Emirates Airlines said it will focus on  strengthening its business across operational, commercial and customer experience lines in 2020.

Its President, Tim Clark, who disclosed this, said the airline has put  measures in place to open doors to global visitors as the United Arab Emirates (UAE) hosts Expo 2020.

On Emirates’ outlook for the year ahead, Clark  said: “In 2020, we’ll continue to leverage our partnerships to provide even more connectivity and value for our customers. And we look forward to welcoming the world to Dubai for Expo 2020, where we will showcase the future of aviation at the Emirates Pavilion.”

He said the airline flew close to 58 million passengers in 2019  in over  186,000 flights  traveling  to more than 885 million kilometers around the globe.

He said : “Emirates also expanded customer choice, connectivity and convenience by growing its partnerships. The airline ended 2019 with 26 code hare partners and 156 interline partners in 200 countries, extending its network by over 1,800 unique destinations. New partnerships forged in 2019 include with China Southern Airlines, Africa World Airlines, LATAM Airlines, SpiceJet and Interjet.

 than 6 million passengers on their jointnetworks to and through Dubai since 2017,’’he added.

Emirates’ passengers benefit from seamless connectivity, accessing 94 destinations on the flydubai network, while flydubai passengers can also access 143 Emirates destinations.

“Emirates expanded its A380 network with the introduction of scheduled services to Riyadh, Cairo and Muscat. The Emirates A380 also operated seasonal services during the summer to Boston and Amman, offering more customers the opportunity to

experience its flagship aircraft.” Clark said  Emirates elevated its  inflight entertainment experience by introducing playlist synching.

He said : “  Customers can now browse the extensive content on offer, create personalized playlists ahead of their flight,

and sync it to their seats once on board their flight, using the Emirates App. Since its launch, more than 180,000 unique playlists have been created, and the airline is expanding this function progressively across its entire fleet.

“Emirates continues to invest over US$ 27 million annually to operate inflight connectivity systems, serving the

expectations of modern travellers. More than 13 million Wi-Fi connections were made on-board Emirates flights in 2019, as

customers increasingly expect the ability to stay connected to family and friends when they fly.

“Providing a stress-free, end-to-end customer experience, Emirates launched its first remote check-in terminal outside of the airport, to provide smooth connections for cruise passengers in Dubai. These Emirates check-in counters, located at

Port Rashid, allow passengers who are disembarking from their cruise ships to check in for their onward Emirates flight and enjoy a hassle-free stopover visit in the city.

“Emirates launched bio metric boarding and facial recognition technology at its departure gates for customers flying from Dubai to any of its 12 destinations in the U.S., reducing the time taken for identity checks to two seconds or less. More

bio metric technology will be rolled out in the coming year, in coordination with partners at Dubai International airport.

“The Emirates App has become one of the top airline apps with nearly 2 million active users, and is available in 19

languages including Arabic, allowing users to search, book and manage their flights. The airline has also recently

launched a new feature on its app called Airport Maps, allowing customers to navigate seamlessly through Dubai

International Airport including check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.”